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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Brandon was a great help answering all my questions and delivering on the parts bought.
Great to deal with..... "
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| By: dagame Gilbert,AZ |
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"I purchased a 2007 Speed Triple and I just wanted to say I've been real impressed with you guys. Cliff has been a big help to me over the past couple of years as I came to visit the shop to keep myself motivated, and when the day finally came that I got my bike, Cliff made the whole transaction easy and painless. Thanks Cliff and RPM Cycles."
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| By: James Arlington,TX |
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"I purchased my 2007 Moto Guzzie California Vintage from a different local dealer. The purchase went well however they did not update the fuel lines to handle the ethenol in our US Fuel. After being stranded on the road 2 times in the first 200 Miles they replaced the fuel lines under warranty... Thier customer service was a -9 out of 10 after the point of sale and I looked for another shop to work with.
I found RPM Cycle in Dallas to do my first scheduled maintenance - here I was greeted with a smile, all of my questions were answered (being a gearhead I had quite a few) and thier prices on service did not out weigh the monthly payment on my Guzzi.
At RPM they do the work they say they will do and have your ride ready without any added issues or charges. You know everything you need to know up front and I feel that my Guzzi is in good hands when it is with the RPM team!
Thanks guys "
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| By: Anonymous Grand Prairie,TX |
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"To the RPM Cycle Team,
I just want to drop you a note and express my appreciation to the entire team at RPM Cycle for making the purchase of my Triumph Daytona a real pleasure. Everyone at the store is great to work with and it's clear you really care about the customer.
You were 100% correct when you said I would absolutely love the bike. I've put more miles on it in 3 weeks than I put on my Ducati in 10 months. It's an absolute joy to ride. Smooth, refined and extremely responsive. It's what I hoped the Ducati would, be but it NEVER measured up in so many ways!
I guess I got caught up in the status thing with the Ducati and really lost sight of why I ride. The Daytona brought it all back to me
Thanks for everything!
Jim"
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| By: Anonymous ,TX |
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"Your staff's demonstration of excellent customer service and knowledge of your bikes is what sets you apart from your competitors. From the moment I entered your store, I was welcomed with a smile and a friendly handshake. My interaction with each of your staff members was a pleasure and I most certainly know that I will be returning for all my service, parts, apparel, and overall riding needs. Your store is truly the benchmark that others in your industry should strive to be. "
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| By: Fernando Grapevine,TX |
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"Awsome place! Bought a great bike! Very smooth sale!!"
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| By: shawna Dallas,TX |
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"Thanks again for the superior service and ease of buying. You and your team provided me outstanding service and easy buying experience!!!! Love the NEW DAYTONA 675!!!! "
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| By: Kirk Keller,TX |
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"Hi Cliff,
Thank you so much for showing us around your dealership this afternoon. My friend Earl is retired and has a BMW motorcycle, and I haven't had a bike since my Yamaha VMax 13 years ago. I am planning on gettinga Breva just like that used one you had outside as soon as we pay a few more bills off. One of us, or both of us will be back in the future. You made our day and thank you for being so kind to us.
Kyle Turner
Decatur, TX"
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| By: Kyle Decatur,TX |
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"Sorry for taking so long to say this but, Thanks. You folks are definitely a step above any dealership I have ever dealt with. From taking on a project that took overtime to complete to taking time to provide good old fashioned customer service, you set the example for dealers to strive. On a personal note the Tuono hasn't seen a lot of road time but from what is has the bike is better than ever. Thanks to the staff at RPM Cycle Boris, Lindsay, Cliff, Isachar and Derek. Alejandro, you really have an excellent team."
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| By: Anonymous Oklahoma City,OK |
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"I couldn’t ask for a better experience in the purchase of my Sprint! The sales staff made sure everything was simple and quick. I got a great rate and payment below what I was expecting! I also researched RPM’s asking price all over the country and found it to be a little below the average compared to Sprints with higher mileage and not as well kept which made my Sprint a great value.
RPM has been both responsive and most accommodating when I had a mishap on the road they fit me in and got me rolling in an hour or less. When ever I had questions or concerns they were quick to take time and walk me through any issues I had. I also purchased a tank bag and when a production flaw was found warranty was approved and it was quickly replaced.
I have been ecstatic with my Sprint the moment I purchased it and have taken it on a trip from Dallas to Florida and its performance has been incredible! I can’t say enough about the staff at RPM and am extremely pleased with my entire experience! When its time to upgrade I wont have to think twice where to go.
Thanks gang!
Dan Howard
The Colony TX
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| By: Dan The Colony,TX |
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"I would like to extend my many thanks and appreciation to the Staff of RPM Cycle. I especially want to thank Boris and Lindsay for their outstanding customer service and attention to my Triumph Scrambler. I recently laid down the bike on the way to getting the bikes first service and had to give up the bike for repairs. Boris and his amazing staff went above and beyond in helping me file insurance claims and keeping me informaed of the bike's progress. The motorcycle industry could use more companies like RPM Cycle and more employees that work there. I cannot tell you how grateful my wife and I are for your wonderful services and the care you put into us and the bike. It truly made me feel like part of your family. Thank you again to the staff of RPM Cycle, you are all number one in my book.
Sincerely,
Doug
2008 Triumph Scrambler Rider!"
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| By: Douglas ,TX |
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